Terms of Service
These terms are an agreement between you and Tenantora ("we", "us"), the publisher of the Winter Arc mobile app (the "App"). By installing or using the App you agree to them. If you don't agree, please don't use the App.
Not medical advice. Winter Arc is a fitness and habit tool, not a medical service. Talk to a doctor before starting a new training or diet plan, especially if you are pregnant, have a health condition or injury, or take medication. Stop exercising and get medical help if you feel pain, dizziness, chest discomfort or shortness of breath.
1. Who can use the App
You must be at least 16 years old. If you are 16 or 17, you may use the App only with the consent of a parent or legal guardian, who agrees to these terms for you and is responsible for any purchase. You must be able to enter into a binding agreement under the law that applies to you.
2. What the App does
From the details you enter, the App estimates targets such as BMI, energy needs, calories, protein, water and steps, suggests a training plan and weights, and helps you track daily rules, food, water, weight and workouts.
- All figures are estimates from general formulas. They may not suit your body, health or circumstances.
- Food and nutrition values in the App's library are approximate.
- Exercise photos and instructions are for general guidance. Use proper technique, warm up, and choose weights you can lift safely.
- You decide what to eat and how to train, and you are responsible for those choices.
3. Your account and data
The App creates a guest account automatically, and you can link a Google or Apple account. Keep access to your sign-in method secure: you are responsible for activity under your account. The data you enter stays yours. You give us permission to store, back up and process it only so we can run the App for you, as described in our Privacy Policy. You can erase it at any time from the App.
4. Acceptable use
You agree not to:
- break any law while using the App;
- try to access other users' data or interfere with our servers, security rules or service;
- reverse engineer, copy, resell or redistribute the App or its content library, except where the law allows it;
- use automated tools to scrape or overload the service.
5. Our content
The App, its design, text, training plans, exercise library and media belong to us or our licensors and are protected by intellectual property law. We give you a personal, non-exclusive, non-transferable, revocable licence to use the App on devices you own or control, for your own non-commercial use. Your use of the App is also subject to the rules of the App Store or Google Play you downloaded it from.
6. Third-party services
The App can connect to Apple Health, Health Connect, and Google or Apple sign-in, and it stores data with Google Firebase. Optional video ads are served by Google AdMob, and subscriptions are processed by Apple or Google. Those services have their own terms, and we are not responsible for them. We don't control the content of ads, and showing an ad is not an endorsement. Health data is used only as described in our Privacy Policy.
7. Free features, Winter Arc Pro and ads
The App is free to download and its core features are free. Winter Arc Pro is an optional subscription that unlocks extra features, such as your full plan beyond the free weeks, advanced charts and lift history, unlimited custom foods, hand-set targets, and no ads. The Pro screen in the App lists exactly what is included.
- Plans and price. Pro is offered monthly, every 6 months, or yearly. The price, in your local currency, is shown in the App before you buy and may include taxes.
- Payment. Payment is charged to your Apple ID or Google Play account when you confirm the purchase. We never receive your payment details.
- Automatic renewal. Your subscription renews automatically at the end of each period, at the same length and the then-current price, unless you turn off auto-renew at least 24 hours before the period ends. Your account is charged for the renewal within the 24 hours before the period ends.
- Cancelling. You can manage or cancel at any time in your App Store or Google Play account settings, or from Me → Winter Arc Pro → Manage subscription. Cancelling stops the next renewal: you keep Pro until the end of the period you paid for. Deleting the App or your data does not cancel a subscription.
- Free trials. We don't currently offer free trials.
- Refunds. Purchases are handled by Apple or Google, so refunds follow their policies: request them from Apple (reportaproblem.apple.com) or Google Play. This does not affect your statutory consumer rights.
- Price changes. If the price of your plan changes, Apple or Google will tell you in advance and, where required, ask for your consent before the new price applies.
- Restoring. Pro is linked to your store account and your App account. Use Restore purchases on the Pro screen after reinstalling or on a new device.
- When Pro ends. Your data stays yours: nothing you created is deleted, but Pro features lock again.
- Rewarded videos. Without a subscription you can choose to watch a short video ad to unlock some Pro features for a limited time (24 hours unless the App says otherwise), a few times per day. These unlocks have no cash value, can't be transferred, and depend on an ad being available.
We may change which features are free or part of Pro. If a change removes a Pro feature you are paying for, we will tell you in the App, and you can cancel before your next renewal.
8. Changes and availability
We may update, change or stop parts of the App. We try to keep the service running, but we do not promise it will always be available, error-free or that your data will never be lost. The App keeps a copy of your data on your device, and backups depend on an internet connection.
9. Ending your use
You can stop using the App and delete your data at any time (Me → Reset app and erase all data, or Me → Delete account). Remember to cancel any Pro subscription in your App Store or Google Play settings as well. We may suspend or end your access if you seriously or repeatedly break these terms, or if the law requires it.
10. Disclaimer
As far as the law allows, the App is provided "as is" and "as available", without warranties of any kind, including fitness for a particular purpose or that you will reach any health, weight or fitness result. Nothing in the App is medical, nutritional or professional advice.
11. Limitation of liability
As far as the law allows, we are not liable for any injury, illness, loss or damage that results from using the App, following its plans or targets, or relying on its estimates, nor for any indirect, incidental or consequential loss or loss of data. Where liability cannot be excluded, our total liability is limited to ₹1,000 or the amount you paid us in the 12 months before the claim, whichever is greater. Nothing in these terms limits liability that cannot be limited by law, or your statutory rights as a consumer.
12. Indemnity
You agree to compensate us for claims or losses caused by your breach of these terms or your misuse of the App.
13. Governing law
These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the competent courts of India, without affecting any mandatory consumer protection rights in the country where you live.
14. Changes to these terms
We may update these terms. We will change the date at the top of this page and, for significant changes, tell you in the App. If you keep using the App after a change, you accept the updated terms.
15. Contact
Questions about these terms? Use our contact form.